Lia Albers

Always learning with colleagues and customers

After facing a layoff during the pandemic, what inspired Lia Albers, a senior customer success manager at Udemy, to join Udemy was the focus on learning. During her interview process, Lia discovered that Udemy values employees who embrace learning in every facet of their work from taking courses to seeking new perspectives.

Working at Udemy has exposed Lia to a diverse range of colleagues — individuals from different areas, locations, and cultures. This rich environment has taught her valuable lessons in problem-solving, finding solutions, and different approaches to challenges. 

Whenever she encounters a difficult situation, Lia draws on the knowledge and empathy she’s gained from Udemy colleagues to navigate it. According to Lia, finding such support and growth opportunities at work is a rarity.

"You're never finished learning."

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