Agility, Intelligence, Purpose: The Formula For Udemy’s Industry-Recognized Solutions

We’re excited to share that Udemy has just been featured in The Forrester Wave™: Technology Skills Platforms, Q2 2025! For us, this recognition reflects our continued commitment to leveraging AI and innovation to enhance the learner experience and boost business outcomes. When you put the learner at the center and build solutions with agility, intelligence, and purpose, great things follow.

The Forrester Wave™ is used by organizations worldwide to help guide their purchasing decisions and identify the new and upcoming innovators in the skills development space. We’re proud to make our first appearance in the report, which we consider to be a recognition of our innovative contributions to AI-driven skills development.

Nearly 80 million learners and more than 17,000 organizations are turning to Udemy for real-time upskilling to stay ahead of innovation during this era of rapid change. In today’s evolving business landscape, organizations face an urgent imperative to adapt quickly or risk falling behind. As technological advancements reshape industries and job roles, forward-thinking companies are partnering with us to help them navigate this transformation. 

At the heart of our approach is our dynamic marketplace and powerful base of more than 80,000 expert creators, which helps us stay responsive to ever-evolving skills needs.

Reimagining Skills Development in the Era of AI

We’re harnessing the power of AI to transform learning into a more personalized, effective, and scalable experience for both individuals and organizations. Key initiatives include:

• The Udemy Innovation Studio is accelerating our shift to becoming an AI-driven platform. It fast-tracks the development of AI-driven learning tools, connecting learners and instructors through personalized, immersive, and outcomes-focused experiences.
• We’ve also launched Role Play, an AI-powered simulation tool that helps learners build soft skills through realistic, instructor-designed conversations. Organizations can customize scenarios to reflect real business challenges, delivering personalized learning at scale.
• Udemy’s AI Assistant uses a natural-language chat interface to help learners find the most relevant content and receive real-time, personalized support based on our top-rated courses. It also helps instructors save time by automating responses and highlighting frequently asked questions.
• Our AI-powered Skills Mapping and learning paths identify critical skills, align training with business goals, and scale learning across teams—ensuring organizations focus on what matters most.

Based on this momentum, Udemy was also recently recognized as a Strategic Leader in the 2025 Fosway 9-Grid™ for Digital Learning for demonstrating exceptional performance through enterprise-grade solutions that drive remarkable outcomes. In 2024, Udemy was named the top Overall Learning Content Solution in ISG Software Research’s Buyers Guide. We outperformed all global providers, earning the highest overall rating and ranking in the top three evaluation categories: product experience, customer satisfaction, and adaptability.

Being recognized by Forrester, Fosway and ISG Software Research are milestones we’re proud of – and it’s just the beginning. We’re doubling down on innovation, listening closely to our partners, creators, and learners, and employees. We’re building a platform that doesn’t just navigate the future of work; it helps shape it.

Thank you to our customers, instructors, and team for making this moment possible. Onward!

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.