Senior Director, Instructor Strategy

San Francisco HQ
About Udemy
Udemy is the world’s largest education platform with more than 30 million monthly visitors.  Through our Consumer and Enterprise businesses, Udemy creates new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. The Udemy consumer marketplace offers thousands of up-to-date courses in dozens of languages and provides the tools learners and instructors need to achieve their goals and reach their full potential. For companies, Udemy Business (UB) offers an employee training and development platform with subscription access to thousands of courses, learning analytics, as well as the ability to host and distribute their own content. Our enterprise platform is among the fastest growing SaaS businesses in the world.  UB has more than 10,000 customers and serves the majority of the Fortune 100. 
 
We are proud to be recognized for our world class employee experience:
Business Insider SF: Best Places to Work Bay Area
Built In Colorado: Best Places to Work
Best Workplaces (Great Place to Work List): #1 in Turkey
Certified Best Place to Work:  Dublin
Fortune: Change the World Company
 
Udemy is headquartered in San Francisco with hubs in Ankara, Turkey; Austin, Texas; Boston, Massachusetts; Mountain View, California; Denver, Colorado; Dublin, Ireland; Melbourne, Australia; New Delhi, India; and Sao Paulo, Brazil.
 
 
About the Role:

Udemy seeks to be the primary destination for the world’s best instructors to teach millions of global learners the skills needed to thrive in the future.  As a Senior Director, Instructor Strategy, you will be responsible for ensuring the increasing effectiveness of our instructors and supply to solve the needs of our learners across our D2C and B2B channels. 

You will help Udemy better leverage our unique differentiators, including our scaled marketplace model, massive consumer traffic,  and B2B reach to more than 10,000 companies to solve learning needs while delivering on key metrics for the company.  You will partner cross-functionally to develop strategies to drive instructor loyalty and productivity.    You will work to improve the attractiveness of the Udemy platform while developing policies to mitigate risks and ensure our long-term health. You will elevate our focus to make Udemy the platform of choice for global experts. 

Here's what you'll be doing:

You will lead the instructor strategy  at Udemy, driving awareness, productivity, and loyalty to our platform.  You will work cross-functionally with Product, Instructor Product Marketing, and other  teams to successfully deliver and execute on  an ambitious growth roadmap.   You will drive ongoing strategic analysis of the health and effectiveness of our marketplace supply and define scalable solutions to meet the evolving needs of our learners and customers. You will bring your strong analytical and consulting skills, tremendous drive to innovate, and your desire to have a real impact on Udemy and the tens of millions of learners we serve around the world.

  • Use your strategy and rigorous analytics expertise to form a deep understanding of Udemy’s uniquely scaled marketplace supply engine and develop solutions to guide and incentivize instructors to solve emerging business needs across B2B and D2C channels
  • Become an expert on instructor needs and motivations, and develop strategies to drive instructor engagement, productivity, and evangelism to improve Udemy’s mindshare in the global instructor community
  • Be the lead evangelist for our instructors and marketplace supply strategy, elevating the company’s understanding of the marketplace dynamics and differentiation
  • Grow a healthy instructor supply ecosystem and develop policies to increase our competitive advantages and mitigate risks
We’re excited because you will have:
  • 7+ years in Strategy Consulting or Product Management with experience with a marketplace model or ed tech
  • A strong track record of developing strategic initiatives and partnering with suppliers or creators at scale and leading successful teams to execute
  • Distinctive problem-solving and analysis skills, combined with impeccable business judgment and ability to develop policies to improve the supply ecosystem
  • Demonstrated ability to collaborate with and lead senior cross-functional stakeholders/partners, while navigating complex organizational dynamics
 
Vaccine Mandate (US Only)
Udemy is committed to keeping its employees, clients, and communities safe. Accordingly, we require all U.S. employees to be fully vaccinated against COVID-19 if their work requires them to come into a Udemy office or come into close contact with others. If you are unable to get vaccinated due to a medical condition, disability, sincerely-held religious belief, or as otherwise required by applicable law, we will consider requests for accommodation.
 
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