Senior Sales Enablement Manager, Enterprise (North America)

San Francisco HQ
About Udemy
Udemy is the world’s largest education platform with more than 30 million monthly visitors.  Through our Consumer and Enterprise businesses, Udemy creates new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. The Udemy consumer marketplace offers thousands of up-to-date courses in dozens of languages and provides the tools learners and instructors need to achieve their goals and reach their full potential. For companies, Udemy Business (UB) offers an employee training and development platform with subscription access to thousands of courses, learning analytics, as well as the ability to host and distribute their own content. Our enterprise platform is among the fastest growing SaaS businesses in the world.  UB has more than 10,000 customers and serves the majority of the Fortune 100. 
 
We are proud to be recognized for our world class employee experience:
Business Insider SF: Best Places to Work Bay Area
Built In Colorado: Best Places to Work
Best Workplaces (Great Place to Work List): #1 in Turkey
Certified Best Place to Work:  Dublin
Fortune: Change the World Company
 
Udemy is headquartered in San Francisco with hubs in Ankara, Turkey; Austin, Texas; Boston, Massachusetts; Mountain View, California; Denver, Colorado; Dublin, Ireland; Melbourne, Australia; New Delhi, India; and Sao Paulo, Brazil.
 

About the Role

We are looking for a Senior Sales Enablement Manager, Enterprise to join our team to support our growing Udemy Business Sales teams in North America whose primary function is to engage with prospective clients to help them achieve their learning business outcomes

This role is located in the Toronto/Canada.

What success looks like

In the first month, you will attend our flying start sales and customer success onboarding program, learn how we structure enablement programs globally, meet with the Sales Leadership team to learn about their main priorities, and learn all about Udemy and our customers. 

In Month two, you will focus on the role-ready aspect of enablement by assisting with the delivery of our global business learning initiatives. Additionally, you will formulate plans to solve priorities identified through your leadership discussions 

In Month three, you will begin to execute in your role by setting short-term goals and objectives on your own and begin to identify and set long-term goals independently with your manager's support. You will create content and deliver global initiatives locally and coach in the region to keep the existing Sales & Customer Success teams up to date on Udemy Business best practices. 

You will report to our North American enablement leader and be part of a growing team of diverse enablement professionals spread throughout the globe.  

Here's what you'll be doing:

  • Partner with North American Sales leadership to identify enablement needs
  • Responsible for delivery of classroom and virtual Sales Learning & Coaching programs
  • Work with a diverse group of stakeholders, managing multiple deadlines and priorities. 
  • Collaborate with our Global Enablement team to leverage and localize our existing programs and pivot where necessary for the needs of your stakeholders.
  • Building dynamic, consumable content that achieves predefined learning objectives  
  • Facilitate, experiential learning experiences and provide 1:1 and 1:many Coaching initiatives in order to scale our Enablement programs 
  • Establish a network of sponsors so that every enablement initiative has support & participation from the business in its planning, development, sign off, and release
  • Passionate and experienced in measuring the impact of Enablement programs 

We're excited about you because you have:

  • 5+ years experience in Enablement or similar function
  • 5+ years experience in an Enterprise sales quota-carrying role
  • 5+ years stakeholder management experience
  • You have some experience facilitating virtual and/or in-person enablement programs
  • You have some experience in technology, SaaS, edtech or similar industry 
  • You have experience designing enablement material
  • You demonstrate good judgment in figuring out how to get things done and solve problems   
  • You prioritize well and identify work based on importance and urgency, and articulate a plan to achieve results
  • You advocate for progress, showing a mature demeanor when faced with challenges
  • Passionate about modern approaches to learning. Experience with Microlearning, personalized learning journeys, learning reinforcement, and gamification
  • Ability to travel up to 2 weeks per quarter (once we can resume traveling)
 
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
 
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Thank you for your interest in Udemy! We received your application and we are delighted that you would consider joining our team. At Udemy our culture prizes education, growth, and accountability. We're excited that you would like to join our mission to change lives through learning.

Our team will review your application and will be in touch if your qualifications match our needs for the role. If you are not selected for this position, keep an eye on our careers page as we're growing and adding openings.