Principal Product Manager, Pricing & Monetization

San Francisco HQ
About The Role:

As a Principal Product Manager for Pricing & Monetization, you will be responsible for Udemy’s global pricing product portfolio. This is a critical, high-visibility role with responsibility for a significant portion of the company’s revenue. You will develop the strategy and execution of all aspects of pricing, including machine learning pricing models and experimentation, new local currency launches, new types of promotions, and investment in platforms, APIs, and microservices that enhance our ability to scale and improve pricing and promotions, both on Udemy and through external partners.  

You should thrive in an environment where you have the ability to tackle large, ambiguous problems and you should be very comfortable with pulling and understanding data and using it to make informed decisions. Success requires a passion for building great products and enthusiasm for leading high performing teams, working in partnership with engineering, data science, design, other product teams, and business stakeholders, especially on the marketing and legal teams. You will work in an agile & lean product delivery environment while driving projects across the entire product lifecycle – from strategic planning through tactical execution, experimentation, and post-launch measurements. We are seeking a combination of strong vision, strategic leverage, team leadership, excellent written communication, and high-velocity execution.

Here’s what you’ll be doing:

  • Lead the strategy, prioritization, and execution for new and existing Pricing & Monetization product and service initiatives across both sides of our marketplace business (student and instructor), and our B2B business (Udemy Business).
  • Work closely with Data Science and Payments partners to optimize our pricing ML models for local markets and buying power, and expand into new currencies.
  • Work with your engineering team to implement the most impactful product solutions, while constantly weighing cost/benefit and prioritization.
  • Work closely with the cross-functional “Pricing Pod” and other stakeholders such as legal and customer support to understand key areas of opportunity and ensure that product launches are successful. 
  • Lead a dedicated engineering team, while also collaborating with multiple partner engineering teams (e.g. payments, native mobile, Udemy Business) in San Francisco, Dublin, and Turkey.
  • Work with User Research and Design as needed for developing customer-facing products.
  • Write comprehensive one-pagers that demonstrate a clear understanding of the problem to be solved and solution ideas. Create thorough PRDs to be used through the design, product development, and QA processes. 
  • Define, monitor and measure product metrics and KPIs, incorporate learnings into product definition and development process.
  • Communicate product vision to senior management and various stakeholders across the organization.

We’re excited about you because you:

  • Have 5+ years of product management experience
  • Have an understanding of economics and the most important factors of pricing in a two-sided marketplace business
  • Are excited about highly complex problems, systems, and interactions
  • Have great attention to detail but base your strategy on big picture objectives
  • Are data and results-driven with great analytical and presentation skills. Solid grasp of SQL for pulling and analyzing data and uncovering areas of opportunity 
  • Have an experimentation mindset; A/B testing at scale across geographies
  • Have excellent verbal and written communication skills and the capability to present to executive leadership
  • Have knowledge of agile development methodologies and tools
  • Are passionate about the education space and the problems we are solving

Nice to haves:

  • BA/BS in Computer Science, a related technical field, or math or economics
  • Experience delivering products for two-sided marketplaces, platforms
  • Experience with machine learning 
  • MBA is a plus but not required
We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team, we'd love to hear from you.
About Udemy
Udemy is the world’s largest education platform with more than 30 million monthly visitors.  Through our Consumer and Enterprise businesses, Udemy creates new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. The Udemy consumer marketplace offers thousands of up-to-date courses in dozens of languages and provides the tools learners and instructors need to achieve their goals and reach their full potential. For companies, Udemy Business (UB) offers an employee training and development platform with subscription access to thousands of courses, learning analytics, as well as the ability to host and distribute their own content. Our enterprise platform is among the fastest growing SaaS businesses in the world.  UB has more than 10,000 customers and serves the majority of the Fortune 100. 
We are proud to be recognized for our world class employee experience:
Business Insider SF: Best Places to Work Bay Area
Built In Colorado: Best Places to Work
Best Workplaces (Great Place to Work List): #1 in Turkey
Certified Best Place to Work:  Dublin
Fortune: Change the World Company
Udemy is headquartered in San Francisco with hubs in Ankara, Turkey; Austin, Texas; Boston, Massachusetts; Mountain View, California; Denver, Colorado; Dublin, Ireland; Melbourne, Australia; New Delhi, India; and Sao Paulo, Brazil.
Vaccine Mandate (US Only)
Udemy is committed to keeping its employees, clients, and communities safe. Accordingly, we require all U.S. employees to be fully vaccinated against COVID-19 if their work requires them to come into a Udemy office or come into close contact with others. If you are unable to get vaccinated due to a medical condition, disability, sincerely-held religious belief, or as otherwise required by applicable law, we will consider requests for accommodation.
If you just can’t wait to learn more about Udemy (believe us, we get it!) and the incredible work that our teams are doing, here are a few more resources:
Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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