Principal Engineer, Media

United States
 

About Udemy's media function and this role:

We’re excited to say that this is a fully remote role with eligibility to work anywhere in the United States. While you will get together with your team on a semi-regular basis (monthly or quarterly, depending on the team), we want you to thrive wherever you work best!

Udemy processes video lecture content from over 40,000 instructors across the world and delivers video on demand to more than 100 million students globally, with up to 200K video requests per hour. As our media team's leader, you will be responsible for ensuring that our students receive high-quality video on any device and that both instructors and students have delightful video experiences.

You will be a key leader in developing our scalable platform for the processing and delivery of video and other media assets such as images, files and captions. We are looking for expertise in designing simple systems and extendible, easy-to-use APIs; knowledge of video standards, formats,  and encodings; as well as an understanding of browser- and device-specific specifications, in particular related to media delivery. We are looking for someone to join the team who has demonstrable experience in some of these areas. Don’t worry if you don’t tick all the boxes - we are a learning company after all! 

Media, and video in particular are core to Udemy's business and our technology platform. To date, we've developed and operated a media platform that is a practical combination of proprietary and third-party systems and tools. To go beyond where we are today, we are commencing with "V2" of this platform. This is a significant effort and will be the primary focus of our media team when you arrive. For the right person with appropriate skills and experience, this is a fabulous opportunity to design and put in place a state-of-the-art modern, scalable streaming media platform, from upload, storage, processing, encoding, encryption, and packaging, to delivery and playback and analytics on the large-scale catalog of media Udemy maintains.

 
What you'll be doing:
  • Developing, testing, documenting, and releasing features that support Udemy's web and mobile application used in over 150,000 courses for over 50 million students worldwide.Serving as a hands-on domain expert in best practices for cloud software development and operations as well as some of the specific technologies our media team uses (see below).
  • Planning, organizing, and getting work done in 2-week sprints.
  • Defining and developing the platform and operations (in true devops fashion) of the core components of Udemy's video function to work with today's streaming-media formats and beyond, including upload, storage, processing, (encoding and packaging, speech recognition, translation, and more), delivery (CDNs), DRM, web and mobile playback, and analytics (including usage, quality-of-service, operations, cost, and more) for these functions.
  • As part of Udemy's V2 media platform, defining and developing robust and secure media APIs, as a proper architectural layer between our media services and systems and Udemy's application layer, that enables media to be easily integrated or adapted into any part of our applications.
  • Facilitating the integration of these APIs into our applications, via documentation and examples.
  • Participating in "build vs. buy" decisions that optimize time-to-market, quality, and cost trade-offs. 
  • At times, serving as the "Product Owner" for media and video projects at Udemy, including drafting formal requirements and specification documents.
  • Collaborating with other platform and application leaders from Udemy's product, design, and engineering teams.

Experience and knowledge:

  • 7+ years of hands-on engineering experience, at least some of in a devops culture
  • AWS (S3 in particular, but also generally) and/or GCP
  • IP networking and DNS
  • Kubernetes
  • Video file formats (MP4, HLS, MPEG-DASH), codecs (H.264, VP9, MPEG-4), image file formats, closed captioning file formats (VTT)
  • Digital Rights Management (DRM) technologies, including Fairplay, PlayReady, and Widevine
  • Live video solutions, WebRTC
  • ffmpeg
  • Video players, including VideoJS and adaptive bitrate (ABR) techniques
  • Modern HTML5 browser media and file APIs
  • Python, Kotlin, JS (ES6)

We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team, we'd love to hear from you.

If you just can’t wait to learn more about Udemy (believe us, we get it!) and the incredible work that our teams are doing, here are a few more resources:

How Udemy Started [video]
Udemy on Glassdoor
Colorado EPEWA Information
Investor Overview

#LI-MV1

#LI-Remote

#LI-Hybrid

#LI-Onsite

About Udemy

Our mission is to create new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. Through our global marketplace platform, we provide the tools learners, instructors, and enterprises need to achieve their goals and reach their full potential. We enjoy problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture fosters inclusion and belonging and encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. We will consider for employment qualified applicants with arrest and conviction records.

 

Vaccine Mandate (US Only)

Udemy is committed to keeping its employees, clients, and communities safe. Accordingly, we require all U.S. employees to be fully vaccinated against COVID-19 if their work requires them to come into a Udemy office or come into close contact with others. If you are unable to get vaccinated due to a medical condition, disability, sincerely-held religious belief, or as otherwise required by applicable law, we will consider requests for accommodation.

 

Udemy in the News

Udemy Adds More than $1 Billion To Its Valuation in New Funding Round

Udemy’s Workplace Learning Tool Just Surpassed $100M in ARR

Paid Paternity Leave Should be the Norm in the U.S.

Breakdown of Most In-Demand Skills for 2020—Finance, Marketing, Sales and Engineering

How Investing in Yourself Today Will Set You Up for Career Success Tomorrow

Feedback Isn’t the Problem, but the Way That We Deliver It Is Broken

Apply for this job

*Required
First Name *
Last Name *
Phone *
Resume/CV *

Attach, Paste

Supported file types: .pdf,.doc,.docx,.txt,.rtf
Cover Letter

Attach, Paste

Supported file types: .pdf,.doc,.docx,.txt,.rtf

LinkedIn Profile
Website
Are you legally authorized to work in the United States without sponsorship? *

Saying “Yes” to this question indicates you are eligible for work in the United States and do not require sponsorship.


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in this company’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender
Race

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

VeteranStatus
Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
DisabilityStatus

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Application Saved Successfully

Thank you for your interest in Udemy! We received your application and we are delighted that you would consider joining our team. At Udemy our culture prizes education, growth, and accountability. We're excited that you would like to join our mission to change lives through learning.

Our team will review your application and will be in touch if your qualifications match our needs for the role. If you are not selected for this position, keep an eye on our careers page as we're growing and adding openings.